Privacy Policy
Last Updated: October 6, 2025
1. Introduction
REWA Healthcare Agency ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with our website.
As a healthcare business solutions provider operating in Nigeria, we understand the sensitive nature of healthcare information and adhere to all applicable data protection regulations, including the Nigeria Data Protection Regulation (NDPR) 2019.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information (name, email address, phone number)
- Business Information (healthcare facility name, type, address)
- Professional Information (your position, qualifications)
- Operational Data (patient volume, years in operation)
- Location Data (state, local government area)
- Communication records (emails, messages, consultation notes)
Non-Personal Information
We may also collect non-personal information such as:
- Browser type and version
- Device information
- IP address
- Pages visited on our site
- Time and date of visits
3. How We Collect Information
We collect information through:
- Direct interactions (consultation forms, contact forms, phone calls)
- Automated technologies (cookies, server logs)
- Third parties (business partners, analytics providers)
4. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To communicate with you about our services
- To personalize your experience with us
- To improve our website and services
- To comply with legal obligations
- To protect our rights and property
5. Legal Basis for Processing
We process your personal information based on:
- Your consent
- The performance of a contract with you
- Our legitimate business interests
- Compliance with legal obligations
6. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Business partners with your consent
- Legal authorities when required by law
- Successors in the event of a merger or acquisition
We never sell your personal information to third parties.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Employee training on data protection
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
9. Your Rights
Under the Nigeria Data Protection Regulation, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request transfer of your information
- Withdraw consent at any time
To exercise these rights, please contact us using the details provided in Section 12.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Email: hello@rewa.com.ng
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.