Insights, updates, and expert analysis on building a stronger and more effective healthcare system.
The scramble before an inspection is a symptom rather than a process. Practices that inspect well are not better prepared on the day; they keep the same records all year and simply carry on.
Health information is among the most sensitive categories of personal data, and a clinic holds a great deal of it. The obligations are broader than confidentiality in the consulting room.
Record-keeping obligations tend to be discussed only after something has gone wrong. The habits that satisfy them are ordinary, cheap to adopt, and much harder to introduce retrospectively.
Joining an HMO panel brings volume and changes the economics of a practice in ways that are not obvious until the first few payment cycles have passed.